Simple, friendly policies so you can shop with confidence. Questions? Just ask us on WhatsApp.
How to order
- Open any product and tap Order on WhatsApp. The product name, price and link are sent to us automatically.
- We confirm availability and share the delivery charge for your location.
- Pay by UPI / Google Pay / PhonePe or bank transfer. We pack and dispatch your order and share the tracking details.
- Prefer to see it first? Visit our store and pick it up in person.
Payment
We accept UPI (Google Pay, PhonePe, Paytm), bank transfer and cash at the store. We never ask for card details, OTPs or passwords.
Shipping & delivery
- We deliver across India. The delivery charge depends on your location and is confirmed on WhatsApp before you pay.
- Orders are usually dispatched within 1–2 working days after payment.
- Delivery normally takes 2–4 days within Kerala and 4–8 days for other states.
- Local pick-up from our Alappuzha store is always free.
Returns & exchanges
- If your item arrives damaged or different from what you ordered, message us within 48 hours of delivery with photos and an unboxing video. We will replace it or arrange an exchange.
- For hygiene reasons, earrings and nose pins cannot be returned unless damaged on arrival.
- Items bought at the store can be exchanged within 3 days with the bill, if unused.
- Sale and offer items are not returnable unless damaged.
Caring for your jewellery
- Keep away from water, perfume, sweat and lotions — put jewellery on last and take it off first.
- Wipe gently with a soft dry cloth after wearing.
- Store each piece separately in a zip pouch or box to prevent scratches and tarnishing.
Privacy
This website does not ask you to create an account and does not collect payment details. When you message us on WhatsApp, we use your name, phone number and address only to process and deliver your order. We never sell or share your details. Our website may use basic cookies needed for it to work.
Last updated: October 2026